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What happens when we format a system which is managed using Agent and re-install the Agent?

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What happens when we format a system which is managed using Agent and re-install the Agent?

posted Jan 7, 2015 by Rupam Sharma

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Agent re-installation will create duplicate entry in SapphireIMS and Master Admin can able to Merge those entries manually. In some scenarios where two systems have the same Host Name/BIOS Serial Number or MacID but may have an upgrade version of 'Operating System' these systems can also merge to new machine which is having latest version of 'Operating System'. Please go to below path for doing merge operation.

Settings--> Node Operations--> Conflicted Machines (Select Conflict type)

answer Jul 5, 2016 by Varun K
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