How frequently an agent communicates with the SapphireIMS Server? Is it configurable?
As per the factory setting every agent communicates 15 minutes once and yes it is configurable. Access the 'Business Service Monitoring' module-->Click on 'Poll Interval' to change the communication time interval.
What happens when we format a system which is managed using Agent and re-install the Agent?
Is SapphireIMS have Hardware and Software Change Tracking along with notify to selected stakeholders?
Is SapphireIMS Supports software compliance and usages of metering?