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What are the default mode of Sapphire call submission.

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What are the default mode of Sapphire call submission.

posted Jan 8, 2015 by Pavan Kumar

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By default, the Mode of Submission of ServiceDesk tickets is Web

However, this setting is configurable and can be changed through the project based setting.

answer Jul 5, 2016 by Anjan Baradwaj
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