SapphireIMS Service-desk is PinkVerify certified in ITIL2011 and is a mature, extendible service desk solution.
It does have significant price performance advantage & offers significant value to customers when compared against our respected competitions. The solution is available in a Cloud SaaS, on-premise SaaS model as well on a perpetual licensing model.
Our presales & solutioning team shall be glad to engage with you to share finer details about our offerings and differentiation.
You can write to firstname.lastname@example.org or share your co-ordinates to take this forward.