top button
    Connect to us
      Facebook Login
      Site Registration Why to Join

Facebook Login
Site Registration
Print Preview

What is the advantage of service desk solution from Sappireims

+1 vote
70 views

I was searching service desk solution on google and found this Q&A link. Want to know what are the advantages of Sapphire solution over other player in terms of cost, offering and post sales support.

Also is it a SaaS solution?

posted Jan 11, 2016 by Avantika

Share this question
Facebook Share Button Twitter Share Button Google+ Share Button LinkedIn Share Button Multiple Social Share Button

1 Answer

0 votes

SapphireIMS Service-desk is PinkVerify certified in ITIL2011 and is a mature, extendible service desk solution.

It does have significant price performance advantage & offers significant value to customers when compared against our respected competitions. The solution is available in a Cloud SaaS, on-premise SaaS model as well on a perpetual licensing model.

Our presales & solutioning team shall be glad to engage with you to share finer details about our offerings and differentiation.

You can write to sales@sapphireims.com or share your co-ordinates to take this forward.

answer Jan 12, 2016 by Shafi Ahamed S
Similar Questions
0 votes

What is the use of having a profile manager in SapphireIMS?

0 votes

The use of sudo admin role is not clear and it will help to give some example of where this role is used.

+1 vote

Major disadvantages of using sapphire ims whole package?
can this be implemented in cloud for serving SAAS?

0 votes

What are the Processes those are certified for ITIL in SapphireIMS Service Desk?

0 votes

What are the different Use Cases to use Auto Functional Escalation in Service Desk?

...