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Is SapphireIMS support to enable Remote control feature?

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Is SapphireIMS support to enable Remote control feature?

posted Jun 23, 2016 by Adavayya Vastrad

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1 Answer

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Yes. SappireIMS Supports direct/reverse remote connection and Technician can connect the target machine in one click from Discovery page. Below links might help you to configure the Remote Control in SapphireIMS.

Remote Access Used by VNC (Direct Connection)
Remote Access Used by VNC and Repeater (Reverse Connection)

answer Jul 5, 2016 by Varun K
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