Here are some of the strengths of SapphireIMS
- A well integrated suite which meets the needs of any size of enterprise for managing their IT services and operations
- Flexibility to customize as per the organization's processes and thus can be used for managing business operations as well.
- APIs for integrating with 3rd party products like HRMS, ERP etc.
- Product backed by a strong professional services team which takes complete ownership to ensure product meets business needs