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Single Sign On Process

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Hi All,

As we are going to configure single sign on and We have done with most of the configuration.

Below are the points what we have used :

  1. The user data is integarted with the AD/LDAP.
  2. we have enabled the single sign on in global settings.
  3. We have removed the comments from Web.xml file.
  4. Now, In this step. will have to contact with IT admin beacuase this is related to the AD policy related.

We are stucking in the 4th point so We just want to know that is there any way to avoid the 4th step or we have alternate approch for the same.

Please suggest.

Thank you in Advance!!!!

posted Mar 8, 2017 by Shubham Jain

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1 Answer

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Best answer


Unfortunately the 4th Step cannot be bypassed as this is a Prerequisite for SSO.

Kindly provide the steps mentioned in the SapphireIMS Help Portal to the IT Team for further assistance.

answer Mar 8, 2017 by Rupam Sharma
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