# Servers and Network Devices **URL:** https://community.sapphireims.com/c/business-service-monitoring/servers-and-network-devices/35.md [Latest](https://community.sapphireims.com/latest.md) · [Categories](https://community.sapphireims.com/categories.md) · [Tags](https://community.sapphireims.com/tags.md) --- ## [About the Servers and Network Devices category](https://community.sapphireims.com/t/about-the-servers-and-network-devices-category/94)
**Author:** [@harish](https://community.sapphireims.com/u/harish)\ **Replies:** 0
--- ## [I have enterprise setup with seperate application and data collector server. I see performance data not getting collected from agents. What could be the issue?](https://community.sapphireims.com/t/i-have-enterprise-setup-with-seperate-application-and-data-collector-server-i-see-performance-data-not-getting-collected-from-agents-what-could-be-the-issue/609)
**Author:** [@harish](https://community.sapphireims.com/u/harish)\ **Replies:** 0\ **Last updated:** [April 14, 2021, 1:16pm UTC](https://community.sapphireims.com/t/i-have-enterprise-setup-with-seperate-application-and-data-collector-server-i-see-performance-data-not-getting-collected-from-agents-what-could-be-the-issue/609 "2021-04-14T13:16:05Z")
One of the primary reason for not collecting performance data from agent is scheduling activity may not be happening. The scheduling will not happen if timezone selected for application server and data collector server i… --- ## [Business service monitoring-IPMI](https://community.sapphireims.com/t/business-service-monitoring-ipmi/584)
**Author:** [@vinayakkoppar](https://community.sapphireims.com/u/vinayakkoppar)\ **Replies:** 1\ **Last updated:** [April 14, 2021, 6:19am UTC](https://community.sapphireims.com/t/business-service-monitoring-ipmi/584 "2021-04-14T06:19:48Z")
How does the IPMI feature works ? Please share the pre-requisites if any. --- ## [The network utilization is displaying more that 100%. Why is this so?](https://community.sapphireims.com/t/the-network-utilization-is-displaying-more-that-100-why-is-this-so/524)
**Author:** [@Gireesh](https://community.sapphireims.com/u/Gireesh)\ **Replies:** 0\ **Last updated:** [April 5, 2021, 1:22pm UTC](https://community.sapphireims.com/t/the-network-utilization-is-displaying-more-that-100-why-is-this-so/524 "2021-04-05T13:22:06Z")
The network utilization is calculated based on the default interface bandwidth. If a interface bandwidth is not set as per the service provider internet bandwidth then there could be chance that utilization is shown wron… --- ## [Customer has a CCTV environment, where all the cameras are connected to a central hub. Can the hub and the individual cameras be monitored? If yes, what type data can be fetched for CCTV cameras?](https://community.sapphireims.com/t/customer-has-a-cctv-environment-where-all-the-cameras-are-connected-to-a-central-hub-can-the-hub-and-the-individual-cameras-be-monitored-if-yes-what-type-data-can-be-fetched-for-cctv-cameras/513)
**Author:** [@harish](https://community.sapphireims.com/u/harish)\ **Replies:** 0\ **Last updated:** [March 31, 2021, 5:23pm UTC](https://community.sapphireims.com/t/customer-has-a-cctv-environment-where-all-the-cameras-are-connected-to-a-central-hub-can-the-hub-and-the-individual-cameras-be-monitored-if-yes-what-type-data-can-be-fetched-for-cctv-cameras/513 "2021-03-31T17:23:15Z")
While we have not explored much on CCTV monitoring, we can think of following solution. If camera and hub have an IP address and allows ICMP/TCP ping, we should be able to get its availability, response time and packet … --- ## [The server machine responds very slow due to high CPU some times. Is there any way to monitor in SaphhireIMS?](https://community.sapphireims.com/t/the-server-machine-responds-very-slow-due-to-high-cpu-some-times-is-there-any-way-to-monitor-in-saphhireims/489)
**Author:** [@Gireesh](https://community.sapphireims.com/u/Gireesh)\ **Replies:** 0\ **Last updated:** [March 27, 2021, 9:38am UTC](https://community.sapphireims.com/t/the-server-machine-responds-very-slow-due-to-high-cpu-some-times-is-there-any-way-to-monitor-in-saphhireims/489 "2021-03-27T09:38:37Z")
Yes its possible to monitor the CPU in regular poll interval and setup thresholds. With this you will get alerts when CPU goes beyond set threshold. Please refer online help link on how to configure and view the collecte… --- ## [My device interface is showing interface utilization incorrectly or missing the utilization poll data points during specific period. What could be the reason?](https://community.sapphireims.com/t/my-device-interface-is-showing-interface-utilization-incorrectly-or-missing-the-utilization-poll-data-points-during-specific-period-what-could-be-the-reason/163)
**Author:** [@harish](https://community.sapphireims.com/u/harish)\ **Replies:** 0\ **Last updated:** [January 27, 2021, 3:29pm UTC](https://community.sapphireims.com/t/my-device-interface-is-showing-interface-utilization-incorrectly-or-missing-the-utilization-poll-data-points-during-specific-period-what-could-be-the-reason/163 "2021-01-27T15:29:32Z")
If utilization showing incorrectly for specific interface, one of the reason is speed of the interface may not be correct. Sometimes devices will have bug which shows incorrect speed and other scenario can be ISP provide… --- ## [I need to set the custom bandwidth speed for router interface which is provided by Internet Service Provider(ISP) and not to use physical interface speed for my utilization calculation. How can I do this in SapphireIMS?](https://community.sapphireims.com/t/i-need-to-set-the-custom-bandwidth-speed-for-router-interface-which-is-provided-by-internet-service-provider-isp-and-not-to-use-physical-interface-speed-for-my-utilization-calculation-how-can-i-do-this-in-sapphireims/67)
**Author:** [@harish](https://community.sapphireims.com/u/harish)\ **Replies:** 0\ **Last updated:** [January 11, 2021, 6:34am UTC](https://community.sapphireims.com/t/i-need-to-set-the-custom-bandwidth-speed-for-router-interface-which-is-provided-by-internet-service-provider-isp-and-not-to-use-physical-interface-speed-for-my-utilization-calculation-how-can-i-do-this-in-sapphireims/67 "2021-01-11T06:34:03Z")
SapphireIMS supports setting custom bandwidth speed to override physical speed which is discovered through scanners. This helps in calculating interface utilization as per the speed provided by internet service providers… --- ## [How to monitor the route link(BGP) in which interface port status might be up but BGP link is down and traffic getting routed through another route link?](https://community.sapphireims.com/t/how-to-monitor-the-route-link-bgp-in-which-interface-port-status-might-be-up-but-bgp-link-is-down-and-traffic-getting-routed-through-another-route-link/140)
**Author:** [@harish](https://community.sapphireims.com/u/harish)\ **Replies:** 0\ **Last updated:** [January 13, 2021, 12:31pm UTC](https://community.sapphireims.com/t/how-to-monitor-the-route-link-bgp-in-which-interface-port-status-might-be-up-but-bgp-link-is-down-and-traffic-getting-routed-through-another-route-link/140 "2021-01-13T12:31:29Z")
SapphireIMS supports BGP link monitoring which identifies the BGP peer status( route link status). This may be needed when routes are getting failed frequently though interface is up. SapphireIMS uses BGP4-MIB OIDs usi…