# General
**URL:** https://community.sapphireims.com/c/cmdb/general/51.md
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## [About the General category](https://community.sapphireims.com/t/about-the-general-category/110)
**Author:** [@admin](https://community.sapphireims.com/u/admin)\
**Replies:** 0
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## [Is it possible to add/update asset via rest api in asset management module of SapphireIMS?](https://community.sapphireims.com/t/is-it-possible-to-add-update-asset-via-rest-api-in-asset-management-module-of-sapphireims/511)
**Author:** [@harish](https://community.sapphireims.com/u/harish)\
**Replies:** 0\
**Last updated:** [March 31, 2021, 9:07am UTC](https://community.sapphireims.com/t/is-it-possible-to-add-update-asset-via-rest-api-in-asset-management-module-of-sapphireims/511 "2021-03-31T09:07:57Z")
Yes, SapphireIMS supports Rest API for creating/updating/searching asset in SapphireIMS system. For more details, please refer "Asset’ section in left side navigation in our online help link https://api.sapphireims.com …
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## [Does SapphireIMS have the capability to automatically fetch the Warranty Details of the Assets from the OEM Database?](https://community.sapphireims.com/t/does-sapphireims-have-the-capability-to-automatically-fetch-the-warranty-details-of-the-assets-from-the-oem-database/204)
**Author:** [@rupam.sharma](https://community.sapphireims.com/u/rupam.sharma)\
**Replies:** 0\
**Last updated:** [February 25, 2021, 7:23am UTC](https://community.sapphireims.com/t/does-sapphireims-have-the-capability-to-automatically-fetch-the-warranty-details-of-the-assets-from-the-oem-database/204 "2021-02-25T07:23:55Z")
We have customized support to fetch the Warranty Details of the Assets from the OEM Database for HP, Dell, and Lenovo OEM. Please contact SapphireIMS Customer Support Team for further assistance on the same.
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## [Currently 10 Assets added in the SapphireIMS CMDB. From the 11th Asset onward the Asset Number should be automatically generated in an incremental manner post Asset Number Generation Settings configuration. What is the procedure to achieve the same?](https://community.sapphireims.com/t/currently-10-assets-added-in-the-sapphireims-cmdb-from-the-11th-asset-onward-the-asset-number-should-be-automatically-generated-in-an-incremental-manner-post-asset-number-generation-settings-configuration-what-is-the-procedure-to-achieve-the-same/202)
**Author:** [@rupam.sharma](https://community.sapphireims.com/u/rupam.sharma)\
**Replies:** 0\
**Last updated:** [February 25, 2021, 7:18am UTC](https://community.sapphireims.com/t/currently-10-assets-added-in-the-sapphireims-cmdb-from-the-11th-asset-onward-the-asset-number-should-be-automatically-generated-in-an-incremental-manner-post-asset-number-generation-settings-configuration-what-is-the-procedure-to-achieve-the-same/202 "2021-02-25T07:18:09Z")
Please contact SapphireIMS Customer Support Team for the same.
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## [What is the Maximum number of Assets that we can add in the SapphireIMS CMDB? Is there any restriction on the same to avoid slowness of the SapphireIMS Application?](https://community.sapphireims.com/t/what-is-the-maximum-number-of-assets-that-we-can-add-in-the-sapphireims-cmdb-is-there-any-restriction-on-the-same-to-avoid-slowness-of-the-sapphireims-application/201)
**Author:** [@rupam.sharma](https://community.sapphireims.com/u/rupam.sharma)\
**Replies:** 0\
**Last updated:** [February 25, 2021, 7:10am UTC](https://community.sapphireims.com/t/what-is-the-maximum-number-of-assets-that-we-can-add-in-the-sapphireims-cmdb-is-there-any-restriction-on-the-same-to-avoid-slowness-of-the-sapphireims-application/201 "2021-02-25T07:10:14Z")
The Maximum number of Assets that can be added in the SapphireIMS CMDB is based on the SapphireIMS License procured for the SapphireIMS CMDB Module.
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## [How can I update the Asset Data for multiple Assets in the SapphireIMS CMDB?](https://community.sapphireims.com/t/how-can-i-update-the-asset-data-for-multiple-assets-in-the-sapphireims-cmdb/200)
**Author:** [@rupam.sharma](https://community.sapphireims.com/u/rupam.sharma)\
**Replies:** 0\
**Last updated:** [February 25, 2021, 7:07am UTC](https://community.sapphireims.com/t/how-can-i-update-the-asset-data-for-multiple-assets-in-the-sapphireims-cmdb/200 "2021-02-25T07:07:55Z")
SapphireIMS supports Asset Data Update for multiple Assets in the SapphireIMS CMDB through CSV File from the “Settings Tab-\> Asset and Inventory Management-\> Asset Import” page. For more information, please refer to the …
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## [Does SapphireIMS support Live Asset Tracking feature?](https://community.sapphireims.com/t/does-sapphireims-support-live-asset-tracking-feature/191)
**Author:** [@rupam.sharma](https://community.sapphireims.com/u/rupam.sharma)\
**Replies:** 0\
**Last updated:** [February 25, 2021, 6:52am UTC](https://community.sapphireims.com/t/does-sapphireims-support-live-asset-tracking-feature/191 "2021-02-25T06:52:16Z")
No. Currently SapphireIMS does not support Live Asset Tracking feature.
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## [Why sometimes on the listing page, the Asset Serial Number does not reflect, whereas it reflects in the Asset Details and Inventory Details pages?](https://community.sapphireims.com/t/why-sometimes-on-the-listing-page-the-asset-serial-number-does-not-reflect-whereas-it-reflects-in-the-asset-details-and-inventory-details-pages/186)
**Author:** [@rupam.sharma](https://community.sapphireims.com/u/rupam.sharma)\
**Replies:** 0\
**Last updated:** [February 25, 2021, 6:40am UTC](https://community.sapphireims.com/t/why-sometimes-on-the-listing-page-the-asset-serial-number-does-not-reflect-whereas-it-reflects-in-the-asset-details-and-inventory-details-pages/186 "2021-02-25T06:40:44Z")
This happens if duplicate Asset Parameter Fields are created for the SapphireIMS CMDB Asset Types. It is recommended to either create the Asset Parameter Fields with “Unique Name” for each SapphireIMS CMDB Asset Type or …
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## [How do I link a SapphireIMS CMDB Asset with an Inventory Device?](https://community.sapphireims.com/t/how-do-i-link-a-sapphireims-cmdb-asset-with-an-inventory-device/181)
**Author:** [@rupam.sharma](https://community.sapphireims.com/u/rupam.sharma)\
**Replies:** 0\
**Last updated:** [February 25, 2021, 6:29am UTC](https://community.sapphireims.com/t/how-do-i-link-a-sapphireims-cmdb-asset-with-an-inventory-device/181 "2021-02-25T06:29:30Z")
A SapphireIMS CMDB Asset can be linked with an Inventory Device either manually or automatically through Asset Reconciliation. For more information, please refer to the following SapphireIMS Online Help Portal Links: ht…