# How can I control the viewing of comments to end user?

**URL:** <https://community.sapphireims.com/t/how-can-i-control-the-viewing-of-comments-to-end-user/253>\
**Category:** Service Desk UI\
**Tags:** how-to\
**Created:** [February 26, 2021, 4:57pm UTC](https://community.sapphireims.com/t/how-can-i-control-the-viewing-of-comments-to-end-user/253 "2021-02-26T16:57:42Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![pavan.kumar](https://avatars.discourse-cdn.com/v4/letter/p/e36b37/32.png) [@pavan.kumar](https://community.sapphireims.com/u/pavan.kumar)\
**Post date:** [February 26, 2021, 4:57pm UTC](https://community.sapphireims.com/t/how-can-i-control-the-viewing-of-comments-to-end-user/253/1 "2021-02-26T16:57:42Z")

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Yes, if the comments field access type is selected as ‘Private’ then only the Technician will be able to view the details that has been typed and if the access type selected is ‘Public’ then even the end user or any will be able to view the comments filed. Please refer help link [Comments and Attachments](http://www.sapphireims.com/help/Comments_and_Attachments.htm) on how to configure.