# I have used zip option in package management for software deployment as software has supporting files and directories and used run file. However, I see job got succeeded but software is not installed. What could be the issue?

**URL:** <https://community.sapphireims.com/t/i-have-used-zip-option-in-package-management-for-software-deployment-as-software-has-supporting-files-and-directories-and-used-run-file-however-i-see-job-got-succeeded-but-software-is-not-installed-what-could-be-the-issue/562>\
**Category:** Software Deployment and Script Execution\
**Tags:** faq\
**Created:** [April 8, 2021, 4:04pm UTC](https://community.sapphireims.com/t/i-have-used-zip-option-in-package-management-for-software-deployment-as-software-has-supporting-files-and-directories-and-used-run-file-however-i-see-job-got-succeeded-but-software-is-not-installed-what-could-be-the-issue/562 "2021-04-08T16:04:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![harish](https://avatars.discourse-cdn.com/v4/letter/h/47e85d/32.png) [@harish](https://community.sapphireims.com/u/harish)\
**Post date:** [April 8, 2021, 4:04pm UTC](https://community.sapphireims.com/t/i-have-used-zip-option-in-package-management-for-software-deployment-as-software-has-supporting-files-and-directories-and-used-run-file-however-i-see-job-got-succeeded-but-software-is-not-installed-what-could-be-the-issue/562/1 "2021-04-08T16:04:21Z")

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The zip folder structure may be wrong . Firstly we have create a folder and place all the supporting files and directories inside the folder. Then folder should get zipped and software installation job should be posted.