# Is there an option to Link Incident Record to Problem Record?

**URL:** <https://community.sapphireims.com/t/is-there-an-option-to-link-incident-record-to-problem-record/268>\
**Category:** Problem Management\
**Tags:** faq\
**Created:** [March 1, 2021, 6:38am UTC](https://community.sapphireims.com/t/is-there-an-option-to-link-incident-record-to-problem-record/268 "2021-03-01T06:38:41Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![pavan.kumar](https://avatars.discourse-cdn.com/v4/letter/p/e36b37/32.png) [@pavan.kumar](https://community.sapphireims.com/u/pavan.kumar)\
**Post date:** [March 1, 2021, 6:38am UTC](https://community.sapphireims.com/t/is-there-an-option-to-link-incident-record-to-problem-record/268/1 "2021-03-01T06:38:41Z")

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Yes, SapphireIMS do provide an option to Technician to link Incident to a Problem Ticket or even to Create a Problem Record. For further configuration kindly refer [Linking Records](http://www.sapphireims.com/help/Linking_Tickets.htm)