# MeshCentral portal credential change

**URL:** <https://community.sapphireims.com/t/meshcentral-portal-credential-change/721>\
**Category:** Remote Desktop\
**Tags:** how-to, faq\
**Created:** [December 4, 2021, 9:54am UTC](https://community.sapphireims.com/t/meshcentral-portal-credential-change/721 "2021-12-04T09:54:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Priyadharshini.a](https://avatars.discourse-cdn.com/v4/letter/p/8c91f0/32.png) [@Priyadharshini.a](https://community.sapphireims.com/u/Priyadharshini.a)\
**Post date:** [December 4, 2021, 9:54am UTC](https://community.sapphireims.com/t/meshcentral-portal-credential-change/721/1 "2021-12-04T09:54:02Z")

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If user has forgot the admin password of mesh portal, then how can we change that?

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<div class="post-metadata">

**Author:** ![Nitinpanwar](https://avatars.discourse-cdn.com/v4/letter/n/51bf81/32.png) [@Nitinpanwar](https://community.sapphireims.com/u/Nitinpanwar)\
**Post date:** [December 13, 2021, 12:50pm UTC](https://community.sapphireims.com/t/meshcentral-portal-credential-change/721/2 "2021-12-13T12:50:21Z")

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Below are the steps to Reset the Password for MeshCentral Portal:

1. Stop mesh central service
2. Open command prompt with Run as Administrator
3. Navigate command prompt to \node\_modules\meshcentral folder.
4. Execute below command. (In place of NEW\_PASSWD put actual password to be reset)

node meshcentral --resetaccount admin --pass NEW\_PASSWD

1. Start mesh central service.
