# Patch/Software files are not getting downloaded in standalone agent. What are the steps to diagnosis this issue?

**URL:** <https://community.sapphireims.com/t/patch-software-files-are-not-getting-downloaded-in-standalone-agent-what-are-the-steps-to-diagnosis-this-issue/364>\
**Category:** General\
**Tags:** how-to\
**Created:** [March 8, 2021, 2:03pm UTC](https://community.sapphireims.com/t/patch-software-files-are-not-getting-downloaded-in-standalone-agent-what-are-the-steps-to-diagnosis-this-issue/364 "2021-03-08T14:03:28Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Naveen](https://avatars.discourse-cdn.com/v4/letter/n/f07891/32.png) [@Naveen](https://community.sapphireims.com/u/Naveen)\
**Post date:** [March 8, 2021, 2:03pm UTC](https://community.sapphireims.com/t/patch-software-files-are-not-getting-downloaded-in-standalone-agent-what-are-the-steps-to-diagnosis-this-issue/364/1 "2021-03-08T14:03:28Z")

</div>

Below URL must be accessible from standalone agent depending on job type.

**Software/Script job:** :- [protocol]://[fqdn/ip]:[port]/SoftwareRepository/[package-name]

**Offline patch scan job:** : [Protocol]://[FQDN/IP]:[Port]/PatchManagement/wsusscn2.cab

**Patch deploy job:** : [Protocol]://[FQDN/IP]:[Port]/PatchManagement/[update-id]/[patch-file-name]
