Is it possible to monitor storage devices in SapphireIMS? What are the different types of storage devices can be monitored?
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0
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383
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April 9, 2021
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I need to send E-mail notification on same state to Owner and Approval manager or Owner and Submitter of the record, but the email content needs to be different, how to configure it?
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0
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383
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April 7, 2021
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Does Sapphire Support Multi Time Zone?
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0
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382
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March 2, 2021
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How to estimate NetFlow, Eventlog, Syslog and other logs storage size in SapphireIMS?
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0
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382
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January 11, 2021
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Does SapphireIMS Support Two factor authentication via Email and SMS?
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0
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381
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March 17, 2021
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What is the difference between Installed Software & Normalized Software options in inventory summary report and explain the usage?
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0
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381
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March 8, 2021
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What are the prerequisites to monitor IBM Storewise devices in SapphireIMS?
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0
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380
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April 9, 2021
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Wherther SapphireIMS engine automatically stops polling a dependent or connected devices when parent device is down?
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0
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380
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April 1, 2021
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Can you provide us with more information on storage cluster, what is the logic behind ‘Storage cluster’?
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0
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379
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May 14, 2021
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Which virtual machine environments supported for SapphireIMS server installation?
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0
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379
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January 29, 2021
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How NetFlow and sFlow data collection help me in monitoring?
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0
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378
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March 26, 2021
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How to configure Mobile App on mobile?
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0
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378
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March 23, 2021
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What are the Operating Systems (OS) for which SapphireIMS supports Operating System (OS) Deployment?
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0
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377
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March 10, 2021
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Duplicate record issue in email to ticket conversations on reply to original mail
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0
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377
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January 5, 2021
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How do we control enclosure template to appear while performing state movement like Assign or Approval?
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0
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376
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March 24, 2021
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How to configure CMDB Asset Data access based on Location or Department in the SapphireIMS CMDB?
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0
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375
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February 25, 2021
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My client browser detecting redirect loop with continous 3xx error code when I have load balancer or reverse proxy infront of SapphireIMS application server. How do I prevent this?
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0
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375
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January 22, 2021
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If one specific software has multiple product keys with same license entitlement, how should we configure it in SapphireIMS?
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0
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372
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March 22, 2021
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If reports are not getting triggered, what are the troubleshooting steps?
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0
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372
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April 6, 2021
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What is synthetic transaction monitoring? Where can I use it?
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0
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371
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April 5, 2021
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My current log analyzer database Elastic Search is running in SapphireIMS Application server. Due to disk space constraint, I want to move ES to some other machine. How can i do this?
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0
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371
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April 1, 2021
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Whether SapphireIMS ITSM module allows API based integration with other systems?
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0
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371
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March 31, 2021
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Apart from SapphireIMS application port, do I need to open additonal port for advanced reports module?
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0
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371
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March 22, 2021
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How SapphireIMS software compliance works?
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0
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371
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March 9, 2021
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When I configure reverse proxy or load balancer infront of my SapphireIMS application server, I am getting reverse proxy or load balancer IP as client IP address and not the actual client IP address
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0
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371
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January 22, 2021
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How do we add unit-wise holidays applicable for the year?
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0
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369
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May 11, 2021
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How to bypass SapphireIMS portal login and always re-direct to IDP initiated log-in?
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0
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369
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April 6, 2021
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Is it possible to control network diagram map access view/edit rights based on user role?
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0
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368
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April 1, 2021
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Can we capture the technician location when he/she logins from MobileApp?
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0
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368
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March 30, 2021
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My device interface is showing interface utilization incorrectly or missing the utilization poll data points during specific period. What could be the reason?
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0
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368
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January 27, 2021
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Can we override the multi approval configuration on state change?
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0
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367
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March 23, 2021
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Users are logged-in automatically after they logout from SapphireIMS when Desktop SSO is enabled with NTLM based Integrated Windows Autnentication(IWA)
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0
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367
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January 13, 2021
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Do you have an option to control next possible state display based on Additional field value of record?
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0
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366
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March 29, 2021
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How reboot reminder option works in patch management?
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0
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366
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March 8, 2021
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Does SapphireIMS support Multi level Approval?
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0
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366
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March 1, 2021
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I have enterprise setup with seperate application and data collector server. I see performance data not getting collected from agents. What could be the issue?
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0
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365
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April 14, 2021
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Does SapphireIMS support Asset Depreciation Calculation? If yes, then how to configure the same in SapphireIMS?
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0
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365
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February 25, 2021
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We have multiple domains. Can we use SAML across all directories using ADFS?
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0
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365
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January 7, 2021
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What is recommended way to discover heterogenous devices with different protocols and agent or agentless mechanism?
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0
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364
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March 1, 2021
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How compliance works with the product which supports product key collection against product which does not collect product keys?
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0
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363
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March 22, 2021
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What are the supported built-in report templates in SapphireIMS ITSM stack?
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0
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363
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March 31, 2021
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I want to monitor some parameters of the database but they are not monitored as part of standard monitoring parameters list. Is there any way I can monitor them?
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0
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361
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May 21, 2021
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What is the default file download port used in Slave Agent?
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0
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360
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March 8, 2021
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Can I integrate SapphireIMS with authentication providers like KeyCloak, Onelogin, etc?
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0
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359
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March 18, 2021
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What is recommended timeout and retry settings to be used in SNMP credential?
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0
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359
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January 27, 2021
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Do we have the Monitoring Plugin or Custom Executable or Java executable Development Guide lines
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0
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358
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December 7, 2021
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How can receive the alerts from SapphireIMS?
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0
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358
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March 27, 2021
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Is it possible to raise a request on behalf of a user?
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0
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358
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March 9, 2021
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What is the use case of ‘Critical Systems’ profile in patch management?
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0
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358
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March 9, 2021
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What is the Standard Operating Procedure (SOP) to calculate the software license count in compliance for sub level OUs even Pre-shipped OU selected in the configuration?
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0
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358
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March 8, 2021
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