What are the URLs to be allowed/whitelisted from SapphireIMS Agent, in order to make it communicate with SapphireIMS server?

For basic discovery and inventory below URL’s to be whitelisted (After last resource, entries will be dynamic so exclude based on wildcard *)

            <Protocol>://<IP/FQDN>:<Port>/SapphireWS/Agent/*
            <Protocol>://<IP/FQDN>:<Port>/SapphireWS/TaskAgentResource/*

For file download purpose (Agent upgrade, patch management, software/script push) below URLs will be accessed from agent.

            <Protocol>://<IP/FQDN>:<Port>/SoftwareRepository/*
            <Protocol>://<IP/FQDN>:<Port>/PatchManagement/*

If customer is entitled to use event log collection as part of monitoring, below URL to be allowed from agent.

            <Protocol>://<IP/FQDN>:<Port>/SapphireWS/RestFileUpload/*

Additionally if remote control feature (mesh central) is getting used, respective mesh central URL and port must be allowed from agent.

3 Likes