While submitting a request, the 'Impacted Asset' drop down is used to select the asset against which the record is being submitted. One of the customer wanted to display 'Hostname' instead of asset numbers in this dropdown. How will you achieve this?

Service Desk Fields, Forms and Validations
1

There is a project setting key called ‘Display type of asset in the servicedesk requests’. By default the value is 1, which means ‘Asset Numbers’ will be populated. Please modify this to 2. The following options are supported (1 - AssetNumber, 2 - HostName, 3 - SystemName)