Do you have an option to control next possible state display based on old state transaction of the record?

[Sofan]

Yes, it is possible. Since this needs workflow script, please reach out to our support team to get this enabled.

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Do you have an option to control next possible state display based on Additional field value of record?

Yes, it is possible. Since this needs workflow script, please reach out to our support team to get this enabled. The Workflow script will be placed in locaiton : [SapphireIMS Installed location]\SapphireIMS\WebManagement\SapphireWorkflowScripts. Just to share an example: If the VPI field value is ‘Yes’, and if you have a workflow which has 2 states from New (New->Assign, New->Waiting for Approval) and you want ‘Assign’ state to be displayed only when the VIP field value is ‘Yes’. To achieve t…