Service Desk
Mobile App Process Model Service Requests Change Management Problem Management Incident Management User and Role Management Robotic Process Automation (RPA) Service Desk UI Service Desk Settings Email to Record Categorization Service Level Management (SLM) State Machine and Workflow Fields, Forms and Validations API and Integration Dashboards and Reports Omni channel Notifications Connectors
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Duplicate record issue in email to ticket conversations on reply to original mail |
|
0 | 17 | January 5, 2021 |
| Service Desk Additional Fields and their values are not visible when a Ticket is submitted on behalf of another User |
|
0 | 13 | January 2, 2021 |
| Where can I create Ticket Search Profile in SapphireIMS Service Desk? |
|
0 | 18 | December 30, 2020 |