How to perform password reset using Mobile App?

[Haranath]

Password reset in SapphireIMS MobileApp can be configured and performed in similar way as our web application. Please follow below article on how to -

How do I reset password using SapphireIMS self service module?

SapphireIMS supports password reset self service feature using secret pin and security question or OTP with E-mail or SMS. Please refer our online help link on how to configure and use it - https://www.sapphireims.com/help/Security_Settings.htm https://www.sapphireims.com/help/preferences.htm https://sapphireims.com/help/Forgot_Password.htm If secret pin and security question based password reset is needed, we need to enable following setting key for this feature to work Below patch leve…