|
About the Omni channel Notifications category
|
|
0
|
287
|
January 13, 2021
|
|
I need to send E-mail notification based on fixed field values of the Record such as on record Location, record service, etc. How to do?
|
|
0
|
349
|
April 7, 2021
|
|
I need to send E-mail notification on same state to Owner and Approval manager or Owner and Submitter of the record, but the email content needs to be different, how to configure it?
|
|
0
|
385
|
April 7, 2021
|
|
Customer wants two reminder notifications to be sent to the record approval managers with a 2 day and 5 day interval from the moment the record is moved to 'Waiting for Approval'. How will you address the following customer request?
|
|
0
|
257
|
March 10, 2021
|
|
Customer use 'Additional CC email id' to notify the record updates to the recipients other than the submitters. Record notifications are not being sent to the 'CC mail id' users but the submitters are receiving the notificaitons. What could be the issue?
|
|
0
|
319
|
March 10, 2021
|
|
Does Sapphire Support Popup and Push notifications?
|
|
0
|
342
|
March 1, 2021
|
|
How many Reminder Mails can be sent from SapphireIMS service desk?
|
|
0
|
285
|
March 1, 2021
|
|
Can I create Different Notification profile?
|
|
0
|
343
|
March 1, 2021
|
|
Is there any option to send mail from the Record submission page?
|
|
0
|
283
|
February 26, 2021
|
|
Can I set reminders in SapphireIMS service desk module?
|
|
0
|
307
|
February 26, 2021
|
|
How many Notification rules can be set from SapphireIMS for SLA?
|
|
0
|
288
|
February 26, 2021
|
|
Is it possible to configure Canned reply template in Send/Reply Email?
|
|
0
|
309
|
February 26, 2021
|
|
Is it possible to Customize the logo in the email template?
|
|
0
|
330
|
February 26, 2021
|
|
Is it possible to customize the Notification rule/template based on the Business requirement?
|
|
0
|
319
|
February 26, 2021
|
|
What is the type of Notification supported in SapphireIMS?
|
|
0
|
292
|
February 26, 2021
|