About the Dashboards and Reports category
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309
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January 13, 2021
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What are the supported Dashboard Templates to create new dashboard?
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346
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March 31, 2021
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Does SapphireIMS provide an option to view the Report online or offline?
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324
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March 31, 2021
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Is there any option to populate the reports on to the dashboard?
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335
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March 31, 2021
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What are the supported built-in report templates in SapphireIMS ITSM stack?
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363
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March 31, 2021
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Customer complains a data mismatch in the report. The reports shows a different data when accessed from the reports menu, but the same report when configured for dashboard access to some users gives a different / limited data. What could be the issue?
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264
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March 10, 2021
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Customer asks you to configure a report with all the pending states against each technician in a pivot manner i.e., Technician should be listed in Rows and pending states should be listed as columns. How will you confiure this report?
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276
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March 10, 2021
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The support engineer configured a service desk report and provided access to few users using the 'Access To' option in the report configuration. The user responds stating the report menu is not visible at all in his login. Which configuration is missing?
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296
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March 10, 2021
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Is it possible to Customize the User & Technician Dashboard?
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346
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February 26, 2021
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