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About the Service Desk UI category
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0
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335
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December 30, 2020
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Bookmarking records in Overall Section of Service Desk record Listing Page is not available
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1
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531
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June 2, 2021
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Service desk Record Submission time is getting changed even though there is no option available for the technician / user to change. How is this happening?
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0
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387
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May 5, 2021
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Is it possible to delegate work through Task?
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0
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332
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March 9, 2021
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Is it possible to raise a request on behalf of a user?
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0
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374
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March 9, 2021
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Can I restrict size of the attachment and modify the attachment extensions allowed in service desk?
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0
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422
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March 9, 2021
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Is it possible to change the Submitter name for the submitted Record?
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0
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336
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March 9, 2021
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Can I delete the Record that has been created by end user?
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0
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337
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March 9, 2021
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Do I have an audit log of all the changes made by Admin or other user in service desk?
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0
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341
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March 9, 2021
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Does SapphireIMS support Email based Approvals?
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0
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334
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March 1, 2021
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Does SapphireIMS support Multi level Approval?
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0
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381
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March 1, 2021
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Will I be able to create search profile?
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0
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316
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March 1, 2021
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Is it possible to add pre-canned Enclosure template?
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0
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308
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March 1, 2021
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Is it possible to populate Additional Field data from Parent Record to Child?
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0
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331
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March 1, 2021
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Does SapphireIMS support Creation of Child Record?
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0
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306
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March 1, 2021
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How can I control the viewing of comments to end user?
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0
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291
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February 26, 2021
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Can we create templates to search and then raise a request?
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0
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304
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February 26, 2021
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Does User/ Admin have an option to set the Default landing page in SapphireIMS on service desk?
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0
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301
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February 26, 2021
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Is it possible to Auto close the record based on certain condition?
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0
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322
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February 26, 2021
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Is there any option to provide Read-Only view All Record option based on Location, Department?
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0
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272
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February 26, 2021
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Service Desk Additional Fields and their values are not visible when a Ticket is submitted on behalf of another User
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0
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345
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January 2, 2021
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Where can I create Ticket Search Profile in SapphireIMS Service Desk?
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0
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371
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December 30, 2020
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