|
Can we calculate the travel distance of a technician when he/she works onsite using MobileApp?
|
|
0
|
340
|
March 30, 2021
|
|
Can we capture the location through MobileApp when technician updates the record?
|
|
0
|
290
|
March 30, 2021
|
|
Can we capture the technician location when he/she logins from MobileApp?
|
|
0
|
352
|
March 30, 2021
|
|
Is the alerts gets generated for every subsequent threshold breach?
|
|
0
|
292
|
March 27, 2021
|
|
I don’t want to get alerted due to occasional CPU spikes that may hit thresholds. Can SapphireIMS take care of this?
|
|
0
|
333
|
March 27, 2021
|
|
Can I have multiple notification templates for the alert purpose?
|
|
0
|
309
|
March 27, 2021
|
|
Can I customize the mail content what I get through e-mail or SMS?
|
|
0
|
305
|
March 27, 2021
|
|
Can I define any corrective action automatically when the alerts are generated?
|
|
0
|
295
|
March 27, 2021
|
|
Can I monitor traffic using NetFlow and sFlow in SapphireIMS?
|
|
0
|
322
|
March 26, 2021
|
|
Which operating system platform supported for SapphireIMS server?
|
|
0
|
379
|
January 29, 2021
|
|
Whether SNMP discovery in SapphireIMS use broadcast with port 161?
|
|
0
|
374
|
March 26, 2021
|
|
How to update workgroup when a record is moved to specific state?
|
|
0
|
373
|
March 24, 2021
|
|
When approval manager of a record is changed to another approval manager, wehther previous approval manager can track the request status?
|
|
0
|
244
|
March 23, 2021
|
|
When owner of a record is changed to another Technician, whether previous owner can track the request status?
|
|
0
|
261
|
March 23, 2021
|
|
Is it possible to send Attachment through mails in service desk?
|
|
0
|
284
|
February 26, 2021
|
|
Can we override the multi approval configuration on state change?
|
|
0
|
346
|
March 23, 2021
|
|
I have enabled push notification configuration at SapphireIMS server. Still I am not recieving push notification in MobileApp. What could be the reason?
|
|
0
|
285
|
March 23, 2021
|
|
What are the MACRO’s supported for mobile dashboard?
|
|
0
|
273
|
March 23, 2021
|
|
What are the login types supported in MobileApp?
|
|
0
|
313
|
March 23, 2021
|
|
Whether SapphireIMS support merging of duplicate entries automatically based on host name or serial number?
|
|
0
|
300
|
March 22, 2021
|
|
Can I get notification when compliance position number changes?
|
|
0
|
314
|
March 22, 2021
|
|
Why do I get duplicate systems in the inventory screen?
|
|
0
|
509
|
March 22, 2021
|
|
Why do we have LDAP as well as HRMS sync enabled for few customers? What is the use of it?
|
|
0
|
326
|
March 22, 2021
|
|
AD users are unable to authenticate with SapphireIMS application. What needs to be checked?
|
|
0
|
355
|
March 22, 2021
|
|
Apart from SapphireIMS application port, do I need to open additonal port for advanced reports module?
|
|
0
|
354
|
March 22, 2021
|
|
Can I integrate SapphireIMS with authentication providers like KeyCloak, Onelogin, etc?
|
|
0
|
336
|
March 18, 2021
|
|
Can I run Advance report module in a machine where SapphireIMS application is installed?
|
|
0
|
312
|
March 19, 2021
|
|
What are the configuration to be done during SSL certificate import in to SapphireIMS application?
|
|
0
|
367
|
March 19, 2021
|
|
Oracle JDK is now paid software. Is SapphireIMS registered with Oracle? If yes, then we will not have to pay additionally to purchase/use JDK. Or does SapphireIMS run on Open JDK?
|
|
0
|
321
|
March 18, 2021
|
|
Shall I trust SapphireIMS as secure application?
|
|
0
|
456
|
March 18, 2021
|