|
Is it possible to delegate work through Task?
|
|
0
|
327
|
March 9, 2021
|
|
Is there an option to customize the Change request form?
|
|
0
|
299
|
March 9, 2021
|
|
Is it possible to raise a request on behalf of a user?
|
|
0
|
368
|
March 9, 2021
|
|
Can I restrict size of the attachment and modify the attachment extensions allowed in service desk?
|
|
0
|
415
|
March 9, 2021
|
|
Is it possible to change the Submitter name for the submitted Record?
|
|
0
|
333
|
March 9, 2021
|
|
Can I create different workflow based on the Change Type?
|
|
0
|
316
|
March 9, 2021
|
|
What are the types of Approval supported in Multi-level Approval?
|
|
0
|
309
|
March 9, 2021
|
|
Does SapphireIMS support default Service request Template?
|
|
0
|
342
|
March 9, 2021
|
|
Whether field validation supported in SapphireIMS? How can I do that?
|
|
0
|
343
|
February 26, 2021
|
|
Can I delete the Record that has been created by end user?
|
|
0
|
334
|
March 9, 2021
|
|
Do I have an audit log of all the changes made by Admin or other user in service desk?
|
|
0
|
336
|
March 9, 2021
|
|
Is it possible to restrict Workflow changes so that only Owner of the Record can change the states?
|
|
0
|
297
|
February 26, 2021
|
|
How to handle multiple incident with similar issue?
|
|
0
|
350
|
February 26, 2021
|
|
Does SapphireIMS provide default Incident template?
|
|
0
|
337
|
February 26, 2021
|
|
Is there any option to review Major problem?
|
|
0
|
301
|
March 1, 2021
|
|
Is there an option for Error Control in Problem Management process?
|
|
0
|
305
|
March 1, 2021
|
|
How to create Known Error data base (KEDB)?
|
|
0
|
514
|
March 1, 2021
|
|
Is there an option to capture RCA for Problem Record?
|
|
0
|
301
|
March 1, 2021
|
|
Is there an option to Link Incident Record to Problem Record?
|
|
0
|
307
|
March 1, 2021
|
|
Does SapphireIMS support default Problem Management template?
|
|
0
|
323
|
March 1, 2021
|
|
Can I configure default Change management process in SapphireIMS?
|
|
0
|
342
|
March 1, 2021
|
|
Does SapphireIMS support Email based Approvals?
|
|
0
|
330
|
March 1, 2021
|
|
Does SapphireIMS support Multi level Approval?
|
|
0
|
375
|
March 1, 2021
|
|
Does Sapphire Support Popup and Push notifications?
|
|
0
|
342
|
March 1, 2021
|
|
Will I be able to create search profile?
|
|
0
|
314
|
March 1, 2021
|
|
Is it possible to add pre-canned Enclosure template?
|
|
0
|
306
|
March 1, 2021
|
|
Is it possible to populate Additional Field data from Parent Record to Child?
|
|
0
|
328
|
March 1, 2021
|
|
Does SapphireIMS support Creation of Child Record?
|
|
0
|
304
|
March 1, 2021
|
|
How many Reminder Mails can be sent from SapphireIMS service desk?
|
|
0
|
286
|
March 1, 2021
|
|
Can I create Different Notification profile?
|
|
0
|
343
|
March 1, 2021
|