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If one specific software has multiple product keys with same license entitlement, how should we configure it in SapphireIMS?
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0
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403
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March 22, 2021
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Does SapphireIMS supports Software usage metering in terms of hours/days?
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0
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374
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April 14, 2021
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I am not able to discover nodes using SNMP. What should I check?
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0
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483
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January 2, 2021
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How compliance works with the product which supports product key collection against product which does not collect product keys?
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0
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375
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March 22, 2021
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In central or MSP server, I have configured alerts for change log. However, I am not getting alerts. What could be the issue?
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0
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343
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April 9, 2021
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How do I push or deploy SapphireIMS Windows Agents through SCCM?
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0
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863
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January 11, 2021
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Sometimes logged-in user doesn't appear in windows machine inventory. What could be the issue?
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0
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371
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April 8, 2021
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What are the device type templates? How devices gets categorized? What should I do if my device is categorized as Unknown(Category marked with question mark symbol in discovery view)?
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0
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447
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December 30, 2020
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How to make WMI connection firewall friendly instead of using too many DCOM random ports?
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0
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1881
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January 7, 2021
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In Software Metering, software name will be shown as unknown for some exectuable. Why?
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0
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466
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January 4, 2021
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What are attributes are configured tracking baselined inventory changes?
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0
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417
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April 9, 2021
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Do we have master agent or file server for Linux and MAC? Which OS supported?
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0
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453
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April 9, 2021
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I have a requirement where if nodes are not reporting more than X days, I want to stop data collection attempts for such nodes. How should I do that?
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0
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514
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March 22, 2021
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Whether SNMP discovery in SapphireIMS use broadcast with port 161?
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0
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417
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March 26, 2021
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Few Windows/Linux/MAC machines are used as standalone machines which are not reachable from corporate network. These users do not have admin rights and they won't come to office on regular basis. How should I deploy the agent with end user help?
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0
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362
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March 22, 2021
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I have a group staging, test, etc. and I do not want to consider machines under these group for compliance calculation. How should I do this?
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0
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317
|
March 22, 2021
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Whether SapphireIMS support merging of duplicate entries automatically based on host name or serial number?
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0
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323
|
March 22, 2021
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How to check the health of my live inventory and notify on any attention required?
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0
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319
|
March 22, 2021
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How to find out the partial data collection details for the discovered machines?
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0
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327
|
March 22, 2021
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Can I get notification when compliance position number changes?
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0
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355
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March 22, 2021
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I have Office Standard 2019 and entitled to use downgrade rights for Office Standard 2010/2013/2016 with multiple product keys for each version. I don’t have means to add multiple product keys for same version in SapphireIMS, how can I handle this?
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0
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361
|
March 2, 2021
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How do I find the installed software of a particular machine discovered in SapphireIMS?
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0
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308
|
March 22, 2021
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How do I perform grouping of software with different version under same name? How do I map different software into a common Category/Manufacturer?
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0
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323
|
March 22, 2021
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Why do I get duplicate systems in the inventory screen?
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0
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561
|
March 22, 2021
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Customer has discovered one system with Agent-less. Later they have discovered same machine with Agent. Now they don't want to see two machines in SapphireIMS in any views or reports. What to be done for this scenario?
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0
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458
|
March 2, 2021
|
|
How SapphireIMS software compliance works?
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0
|
392
|
March 9, 2021
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How agents communicate with different editions of SapphireIMS?
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0
|
484
|
March 9, 2021
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How Software and script deployment works with agents?
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0
|
485
|
March 9, 2021
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System delievery vendor wants to create master image OS with SapphireIMS agent as one of the software embedded and then clone it to bulk of systems before delivery to specific customer who requested. What is the standard operating procedure for this?
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0
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335
|
March 9, 2021
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A customer used 2 different domains for agent communication. If Domain A connectivity fails then, agent must communicate through Domain B. What is the best approach you can suggest to customer to make sure agent communication will not be lost?
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0
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286
|
March 8, 2021
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