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How to capture the bitlocker status in SapphireIMS for windows system
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0
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11
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August 31, 2021
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What are the points which needs to checked if the IT compliance data is not reflecting in the compliance page?
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1
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38
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August 16, 2021
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[Use case] Baseline compliance rule configuration based on software name and vendor
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0
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41
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July 8, 2021
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I have end users having access to administrator privilege to windows desktops or laptops. How can I prevent users uninstalling SapphreIMS agents accidently?
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0
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97
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April 1, 2021
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Compliance Baseline Rule for RAM capacity is not considering machines as expected, when multiple slots are available in end machine
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0
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52
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June 18, 2021
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Are we collecting Roles, Features & Services running in a Server as part of scheduled Inventory?
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0
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65
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April 20, 2021
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Device Category bifurcation
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0
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60
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April 20, 2021
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How Virtualization VM inventory gets collected in SapphireIMS?
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1
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90
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April 19, 2021
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Customer is having master agent, but the disk space is increasing over period of time due to patch management files. Now they cannot increase the disk space in OS drive and wanted to use different drive. How can I handle this?
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0
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79
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April 16, 2021
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My inventory collects only last 5 digit of license key for Windows 10 operating System compared to traditional 25-digit key. Whether SapphireIMS can give be compliance result based on last 5 digits?
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0
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64
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March 2, 2021
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What are the best practices to perform SapphireIMS Agent upgrade once SapphireIMS patch is upgraded?
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0
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52
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April 14, 2021
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What are the best practices that I need to adapt, to ensure that all my assets are maintained properly in the system?
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0
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52
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April 12, 2021
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Endpoint is physically up, but it is showing as down in SapphireIMS. How to troubleshoot this?
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0
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63
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April 14, 2021
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How will we know whether the configured license is over utilized/under utilized in SapphireIMS?
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0
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51
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April 14, 2021
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If one specific software has multiple product keys with same license entitlement, how should we configure it in SapphireIMS?
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0
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67
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March 22, 2021
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Does SapphireIMS supports Software usage metering in terms of hours/days?
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0
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63
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April 14, 2021
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I am not able to discover nodes using SNMP. What should I check?
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0
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86
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January 2, 2021
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How compliance works with the product which supports product key collection against product which does not collect product keys?
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0
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40
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March 22, 2021
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In central or MSP server, I have configured alerts for change log. However, I am not getting alerts. What could be the issue?
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0
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54
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April 9, 2021
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How do I push or deploy SapphireIMS Windows Agents through SCCM?
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0
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98
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January 11, 2021
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Sometimes logged-in user doesn't appear in windows machine inventory. What could be the issue?
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0
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55
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April 8, 2021
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What are the device type templates? How devices gets categorized? What should I do if my device is categorized as Unknown(Category marked with question mark symbol in discovery view)?
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0
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79
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December 30, 2020
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How to make WMI connection firewall friendly instead of using too many DCOM random ports?
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0
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61
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January 7, 2021
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In Software Metering, software name will be shown as unknown for some exectuable. Why?
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0
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66
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January 4, 2021
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What are attributes are configured tracking baselined inventory changes?
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0
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49
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April 9, 2021
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Do we have master agent or file server for Linux and MAC? Which OS supported?
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0
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54
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April 9, 2021
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I have a requirement where if nodes are not reporting more than X days, I want to stop data collection attempts for such nodes. How should I do that?
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0
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52
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March 22, 2021
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Whether SNMP discovery in SapphireIMS use broadcast with port 161?
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0
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84
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March 26, 2021
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Few Windows/Linux/MAC machines are used as standalone machines which are not reachable from corporate network. These users do not have admin rights and they won't come to office on regular basis. How should I deploy the agent with end user help?
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0
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48
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March 22, 2021
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What is the best practice to push the SapphireIMS windows agents to the end points?
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0
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75
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March 22, 2021
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