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How can I discover IP Phones which do not support SNMP?
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0
|
430
|
January 8, 2021
|
|
How does SapphireIMS enables to convert the Emails to Records when the emails are sent from email addresses which are not present in SapphireIMS?
|
|
0
|
429
|
April 23, 2021
|
|
Do we have master agent or file server for Linux and MAC? Which OS supported?
|
|
0
|
427
|
April 9, 2021
|
|
Critical points to be taken care as best practice while configuring reverse proxy or load balancer infront of SapphireIMS application server
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|
0
|
426
|
January 22, 2021
|
|
How to enable SSO in SapphireIMS application?
|
|
0
|
425
|
March 18, 2021
|
|
Which authentication mechanism used by SapphireIMS ITSM Rest API and whether the responses gets encrypted?
|
|
0
|
422
|
March 31, 2021
|
|
What are the supported charts and report types supported in SapphireIMS advanced reports?
|
|
0
|
422
|
March 31, 2021
|
|
In the SapphireIMS Physical Asset Verification (PAV) Mobile App, can we scan Assets in Offline mode and then reconcile or verify once the Mobile Device is connected to the network or internet?
|
|
0
|
422
|
February 25, 2021
|
|
What is the Standard Operating Procedure (SOP) to get latest inventory data for all the discovered systems?
|
|
0
|
421
|
March 8, 2021
|
|
How to configure Asset Ownership Acceptance by the Users in the SapphireIMS CMDB? Can it be done on scheduled basis and through Email?
|
|
0
|
417
|
February 25, 2021
|
|
How to create a new Asset Type/Asset Item Type in the SapphireIMS CMDB?
|
|
0
|
417
|
February 25, 2021
|
|
What are the device type templates? How devices gets categorized? What should I do if my device is categorized as Unknown(Category marked with question mark symbol in discovery view)?
|
|
0
|
415
|
December 30, 2020
|
|
Modern Authentication
|
|
3
|
207
|
March 20, 2023
|
|
What are the best practices that I need to adapt, to ensure that all my assets are maintained properly in the system?
|
|
0
|
414
|
April 12, 2021
|
|
Do you have an option to control next possible state display based on old state transaction of the record?
|
|
0
|
414
|
March 29, 2021
|
|
Can I add a new Asset Module in the SapphireIMS CMDB?
|
|
0
|
411
|
February 25, 2021
|
|
What are the supported Export types in AR?
|
|
0
|
407
|
May 26, 2021
|
|
AD users are unable to authenticate with SapphireIMS application. What needs to be checked?
|
|
0
|
406
|
March 22, 2021
|
|
Sapphire integration with splunk cloud
|
|
1
|
287
|
September 5, 2022
|
|
Which system logs to be validated if patch jobs got failed in system level?
|
|
0
|
406
|
March 8, 2021
|
|
Can I collect hardware, software, custom inventory and file trawl inventory at different time period and whether I can disable specific types of collection not to collect data?
|
|
0
|
405
|
March 1, 2021
|
|
What are attributes are configured tracking baselined inventory changes?
|
|
0
|
403
|
April 9, 2021
|
|
How to update workgroup when a record is moved to specific state?
|
|
0
|
402
|
March 24, 2021
|
|
How to check the security/VA health of my SapphireIMS application?
|
|
0
|
402
|
March 22, 2021
|
|
What are the configuration to be done during SSL certificate import in to SapphireIMS application?
|
|
0
|
402
|
March 19, 2021
|
|
What are the possible reasons for SNMP timeout - No response? How should I address it?
|
|
0
|
402
|
January 27, 2021
|
|
Calculation of 95th percentile in SapphireIMS
|
|
0
|
402
|
January 4, 2021
|
|
After reinstalled sapphireims agent in Clint system log is
|
|
2
|
231
|
June 23, 2023
|
|
Can I detect live changes of inventory? For example: if I install one specific software at 12.00pm and uninstall the same at 12.30pm, will SapphireIMS detect that change?
|
|
0
|
400
|
March 1, 2021
|
|
Can I restrict size of the attachment and modify the attachment extensions allowed in service desk?
|
|
0
|
398
|
March 9, 2021
|
|
What is the Standard Operating Procedure (SOP) to execute MSU installer from SapphireIMS?
|
|
0
|
397
|
March 8, 2021
|
|
How to configure Pre-Email Notification Rule/Reminder Email for Date Fields in the SapphireIMS CMDB Module?
|
|
0
|
397
|
February 25, 2021
|
|
My inventory collects only last 5 digit of license key for Windows 10 operating System compared to traditional 25-digit key. Whether SapphireIMS can give be compliance result based on last 5 digits?
|
|
0
|
396
|
March 2, 2021
|
|
How to perform data and config resync when replication fails between probe and central server?
|
|
0
|
396
|
March 22, 2021
|
|
Is it possible to add/update asset via rest api in asset management module of SapphireIMS?
|
|
0
|
395
|
March 31, 2021
|
|
If AR report data not loaded, what need to be check?
|
|
0
|
394
|
May 26, 2021
|
|
How do I create and import users in SapphireIMS?
|
|
0
|
394
|
March 18, 2021
|
|
How do I reset password using SapphireIMS self service module?
|
|
0
|
393
|
March 19, 2021
|
|
Is it feasible to select the Asset Parameters and update the CMDB Asset Data through the SapphireIMS Mobile App as part of Physical Asset Verification (PAV)?
|
|
0
|
392
|
February 25, 2021
|
|
Users using windows 10 machines connected over mobile internet and have per day bandwidth limit of 1-2 GB. I need to roll out windows 10 feature pack or creator update ISO image having around 4GB in size. How to upgrade without impact on daily work?
|
|
0
|
392
|
March 29, 2021
|
|
Whether SNMP discovery in SapphireIMS use broadcast with port 161?
|
|
0
|
391
|
March 26, 2021
|
|
Whether agent communication is two-way? What is required to change at firewall?
|
|
0
|
391
|
March 4, 2021
|
|
I am facing issue while logging-in to the Physical Asset Verification App (PAV). What could be the issue?
|
|
0
|
390
|
April 16, 2021
|
|
How do we control technician list drop down while assigning records?
|
|
0
|
390
|
March 24, 2021
|
|
How to set access control for different module in sapphire?
|
|
0
|
389
|
March 22, 2021
|
|
How can we configure Access Control for the Asset Data in the SapphireIMS CMDB?
|
|
0
|
387
|
February 25, 2021
|
|
Can I run windows agent with Automatic (Delayed) Service Startup Type?
|
|
0
|
386
|
January 28, 2021
|
|
Post scanning the Barcode or QR Code of the Assets through SapphireIMS, can we generate an Excel File with the scanned Asset Details from the SapphireIMS CMDB?
|
|
0
|
384
|
February 25, 2021
|
|
How do I deploy a custom wallpaper to all the Windows end points? How do I remove the same?
|
|
0
|
384
|
January 4, 2021
|
|
I need to send E-mail notification on same state to Owner and Approval manager or Owner and Submitter of the record, but the email content needs to be different, how to configure it?
|
|
0
|
383
|
April 7, 2021
|