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E-mail based approval is not working in my setup. How to troubleshoot the issue?
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0
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327
|
April 7, 2021
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What is SSL offloading, SSL Pass through and SSL Bridging? Which is recommmended to use with SapphireIMS?
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0
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1838
|
January 25, 2021
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Does SapphireIMS provide default Incident template?
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0
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326
|
February 26, 2021
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I want the alarm to be created as incidents so that they can be assigned to relevant engineers to work on. Is it possible?
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0
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324
|
April 5, 2021
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Whether agent has backward compatibility If SapphireIMS server is upgraded to latest version with latest version of agent?
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0
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319
|
March 1, 2021
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I have observed that there are chances of false system reboot alerts? Will those be observed in SaphireIMS?
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0
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310
|
April 12, 2021
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How to make WMI connection firewall friendly instead of using too many DCOM random ports?
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0
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1703
|
January 7, 2021
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Is it possible to send Attachment through mails in service desk?
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0
|
302
|
February 26, 2021
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|
SapphireIMS ChatBot
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0
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286
|
April 4, 2023
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Can I populate priority based on the Urgency and Impact?
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0
|
283
|
February 26, 2021
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Discovery of Microsoft Azure cloud infrastructure
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0
|
257
|
January 8, 2023
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|
What do you mean by Zombie Node in SapphireIMS?
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0
|
1333
|
March 2, 2021
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How to add trust certificate into JDK/Java trust store?
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0
|
227
|
September 29, 2023
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|
Can we install SapphireIMS suite of applications on Redhat platform
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3
|
632
|
December 6, 2021
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Google OAuth2 based authentication not working in Mobile App for G-Suite users
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0
|
222
|
December 5, 2022
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What is Load Balancer, Reverse Proxy, Web Application Firewall and API Gateway. Whether SapphireIMS intergration possible with these?
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0
|
1192
|
January 25, 2021
|
|
SapphireIMS 5.0 Prerequisites Document
|
|
0
|
1078
|
December 30, 2020
|
|
Is their any option to auto submit the Incident record based on end point down time data which is collected through agent?
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2
|
613
|
May 7, 2021
|
|
SapphireIMS Online Help Portal Link
|
|
2
|
608
|
January 15, 2021
|
|
How to estimate NetFlow flows per second(FPS) from specific device?
|
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0
|
1041
|
January 11, 2021
|
|
Business service monitoring
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|
2
|
582
|
April 14, 2021
|
|
Why users move to 'Conflicted User' state and how to make it back to 'Active' state
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|
0
|
996
|
April 23, 2021
|
|
Windows online patch scan fails with error "The caller has requested some action on a service that is not known to the datastore"
|
|
1
|
701
|
November 12, 2024
|
|
What is the difference between Physical probe and virtual probe?
|
|
1
|
675
|
May 7, 2021
|
|
What is the best practice to push the SapphireIMS windows agents to the end points?
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|
0
|
942
|
March 22, 2021
|
|
How to enable HTTPS (SSL) in the SapphireIMS Application
|
|
1
|
649
|
February 11, 2022
|
|
How Virtualization VM inventory gets collected in SapphireIMS?
|
|
1
|
567
|
April 19, 2021
|
|
Explain conceptual diagram of Master & Slave Agent for patch/software file download
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|
0
|
784
|
March 8, 2021
|
|
How to change the User Consent Message or Notification Message during the remote connection or terminal access through MeshCentral?
|
|
0
|
777
|
April 8, 2021
|
|
Error in RPA creation due to untrusted certificate solved
|
|
0
|
739
|
June 10, 2021
|
|
What is the difference between the Windows Online and Offline Patch Scan? Which one is the preferred method?
|
|
0
|
737
|
December 30, 2020
|
|
How to configure SAML authentication in Azure and SapphireIMS?
|
|
0
|
721
|
May 27, 2021
|
|
Bookmarking records in Overall Section of Service Desk record Listing Page is not available
|
|
1
|
507
|
June 2, 2021
|
|
How to logout applications from SSO?
|
|
0
|
712
|
April 6, 2021
|
|
Is it possible to upgrade my agent to windows feature pack 21H1 using "offline" scan and deploy option in patch management?
|
|
1
|
502
|
May 21, 2021
|
|
Patch management error description
|
|
1
|
500
|
November 9, 2021
|
|
My VM inventory is not collecting OS type of guest machines having windows 10 installed
|
|
1
|
476
|
May 7, 2021
|
|
How to configure Custom Policy Analyzer rule for Windows 10
|
|
1
|
469
|
April 29, 2021
|
|
What is functionality of share management feature available in SapphireIMS IT Automation?
|
|
1
|
144
|
January 31, 2024
|
|
What are the points which needs to checked if the IT compliance data is not reflecting in the compliance page?
|
|
1
|
451
|
August 16, 2021
|
|
How to enable SSL in AR?
|
|
0
|
630
|
May 26, 2021
|
|
What are the steps to validate the collected BIOS Serial Number is proper or not for target machines?
|
|
2
|
362
|
October 31, 2023
|
|
What is the difference between MSP setup and MSP Upgrade Setup?
|
|
1
|
426
|
May 7, 2021
|
|
Best Practices for Patch Management
|
|
0
|
600
|
December 31, 2020
|
|
What is the major difference between root & sudo account on SSH discovery?
|
|
0
|
598
|
March 8, 2021
|
|
Can we enable thresholds for Log analyzer on syslog, eventlog and SNMP Traps?
|
|
1
|
421
|
March 12, 2021
|
|
I want to take a walk of SNMP device to understand what OID’s available, how can I do that?
|
|
0
|
583
|
March 1, 2021
|
|
Getting an error “Windows is searching for SapphireIMS Cloud Connector Plugin.exe”
|
|
1
|
411
|
April 28, 2021
|
|
What needs to be checked if AD OU list and Users are not importing using Cloud Connector plugin?
|
|
0
|
579
|
June 1, 2021
|
|
WBEM for discovering Windows Devices
|
|
1
|
408
|
November 12, 2021
|