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E-mail based approval is not working in my setup. How to troubleshoot the issue?
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0
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335
|
April 7, 2021
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What is SSL offloading, SSL Pass through and SSL Bridging? Which is recommmended to use with SapphireIMS?
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0
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1869
|
January 25, 2021
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I want the alarm to be created as incidents so that they can be assigned to relevant engineers to work on. Is it possible?
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0
|
331
|
April 5, 2021
|
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Does SapphireIMS provide default Incident template?
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0
|
327
|
February 26, 2021
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Whether agent has backward compatibility If SapphireIMS server is upgraded to latest version with latest version of agent?
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0
|
321
|
March 1, 2021
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I have observed that there are chances of false system reboot alerts? Will those be observed in SaphireIMS?
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0
|
312
|
April 12, 2021
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How to make WMI connection firewall friendly instead of using too many DCOM random ports?
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0
|
1742
|
January 7, 2021
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Is it possible to send Attachment through mails in service desk?
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0
|
304
|
February 26, 2021
|
|
SapphireIMS ChatBot
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0
|
297
|
April 4, 2023
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Can I populate priority based on the Urgency and Impact?
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0
|
286
|
February 26, 2021
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|
Discovery of Microsoft Azure cloud infrastructure
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0
|
260
|
January 8, 2023
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|
What do you mean by Zombie Node in SapphireIMS?
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0
|
1347
|
March 2, 2021
|
|
How to add trust certificate into JDK/Java trust store?
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0
|
233
|
September 29, 2023
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|
Can we install SapphireIMS suite of applications on Redhat platform
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3
|
635
|
December 6, 2021
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|
Google OAuth2 based authentication not working in Mobile App for G-Suite users
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0
|
225
|
December 5, 2022
|
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What is Load Balancer, Reverse Proxy, Web Application Firewall and API Gateway. Whether SapphireIMS intergration possible with these?
|
|
0
|
1205
|
January 25, 2021
|
|
SapphireIMS 5.0 Prerequisites Document
|
|
0
|
1100
|
December 30, 2020
|
|
How to estimate NetFlow flows per second(FPS) from specific device?
|
|
0
|
1076
|
January 11, 2021
|
|
Is their any option to auto submit the Incident record based on end point down time data which is collected through agent?
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|
2
|
616
|
May 7, 2021
|
|
SapphireIMS Online Help Portal Link
|
|
2
|
615
|
January 15, 2021
|
|
Business service monitoring
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|
2
|
584
|
April 14, 2021
|
|
Windows online patch scan fails with error "The caller has requested some action on a service that is not known to the datastore"
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|
1
|
714
|
November 12, 2024
|
|
Why users move to 'Conflicted User' state and how to make it back to 'Active' state
|
|
0
|
1001
|
April 23, 2021
|
|
What is the difference between Physical probe and virtual probe?
|
|
1
|
677
|
May 7, 2021
|
|
What is the best practice to push the SapphireIMS windows agents to the end points?
|
|
0
|
948
|
March 22, 2021
|
|
How to enable HTTPS (SSL) in the SapphireIMS Application
|
|
1
|
653
|
February 11, 2022
|
|
How Virtualization VM inventory gets collected in SapphireIMS?
|
|
1
|
570
|
April 19, 2021
|
|
How to change the User Consent Message or Notification Message during the remote connection or terminal access through MeshCentral?
|
|
0
|
794
|
April 8, 2021
|
|
Explain conceptual diagram of Master & Slave Agent for patch/software file download
|
|
0
|
785
|
March 8, 2021
|
|
What is the difference between the Windows Online and Offline Patch Scan? Which one is the preferred method?
|
|
0
|
754
|
December 30, 2020
|
|
Error in RPA creation due to untrusted certificate solved
|
|
0
|
747
|
June 10, 2021
|
|
How to configure SAML authentication in Azure and SapphireIMS?
|
|
0
|
741
|
May 27, 2021
|
|
Bookmarking records in Overall Section of Service Desk record Listing Page is not available
|
|
1
|
510
|
June 2, 2021
|
|
How to logout applications from SSO?
|
|
0
|
714
|
April 6, 2021
|
|
Is it possible to upgrade my agent to windows feature pack 21H1 using "offline" scan and deploy option in patch management?
|
|
1
|
504
|
May 21, 2021
|
|
Patch management error description
|
|
1
|
502
|
November 9, 2021
|
|
My VM inventory is not collecting OS type of guest machines having windows 10 installed
|
|
1
|
478
|
May 7, 2021
|
|
How to configure Custom Policy Analyzer rule for Windows 10
|
|
1
|
471
|
April 29, 2021
|
|
What is functionality of share management feature available in SapphireIMS IT Automation?
|
|
1
|
148
|
January 31, 2024
|
|
What are the points which needs to checked if the IT compliance data is not reflecting in the compliance page?
|
|
1
|
452
|
August 16, 2021
|
|
How to enable SSL in AR?
|
|
0
|
639
|
May 26, 2021
|
|
What are the steps to validate the collected BIOS Serial Number is proper or not for target machines?
|
|
2
|
364
|
October 31, 2023
|
|
Best Practices for Patch Management
|
|
0
|
613
|
December 31, 2020
|
|
What is the difference between MSP setup and MSP Upgrade Setup?
|
|
1
|
428
|
May 7, 2021
|
|
Can we enable thresholds for Log analyzer on syslog, eventlog and SNMP Traps?
|
|
1
|
425
|
March 12, 2021
|
|
What is the major difference between root & sudo account on SSH discovery?
|
|
0
|
600
|
March 8, 2021
|
|
I want to take a walk of SNMP device to understand what OID’s available, how can I do that?
|
|
0
|
592
|
March 1, 2021
|
|
What needs to be checked if AD OU list and Users are not importing using Cloud Connector plugin?
|
|
0
|
583
|
June 1, 2021
|
|
Getting an error “Windows is searching for SapphireIMS Cloud Connector Plugin.exe”
|
|
1
|
412
|
April 28, 2021
|
|
WBEM for discovering Windows Devices
|
|
1
|
410
|
November 12, 2021
|